From AI Experimentation to Real Impact in Banking | 10DX Johannesburg Roundtable 2026

Roundtable Overview

Banks across South Africa are running AI pilots across customer onboarding, servicing and digital banking journeys. Yet few have translated these experiments into measurable operational impact. Models fail to scale. Outputs are difficult to trust. Business cases are hard to prove. This roundtable examines what is actually working, where deployments are stalling, and what structural changes are required to move AI from experimentation into production.

Closed-Door Discussion

Chatham House Rule

Peer-Driven

Pitch-Free

Discussion Points

How banks are deciding which AI use cases to prioritise for production deployment when boards demand ROI and internal capacity is limited.

Where fragmented data and legacy infrastructure are creating the biggest barriers to embedding AI in live digital banking environments.

Whether banks can demonstrate measurable AI value to boards across CX, productivity and revenue, and what evidence actually convinces them.

Agenda

1815 - 1900

Arrival and Networking
Guests arrive and are welcomed into an informal reception ahead of the evening's discussion. An opportunity to meet fellow attendees and build connections before the roundtable gets underway.

1900 - 2000

Roundtable Discussion and Drinks
The group moves to a seated, moderated discussion guided by a structured agenda. An open, candid conversation among peers on the evening's core themes, with room for debate and different perspectives.

2000 - 2115

Three-Course Dinner
A private dinner in an elegant setting, where conversation continues in a more relaxed environment. An opportunity to deepen connections and continue the themes of the evening over fine cuisine.

2115 - 2200

Wrap Up, Q&A and Closing DrinksThe moderator draws out key takeaways and opens the floor for final questions and reflections. The evening closes with informal drinks, allowing attendees to continue conversations and explore next steps.

Who Will Attend

Chief Data Officer · Head of AI and Data · Chief Technology Officer · Head of Digital Banking · Head of Digital Transformation

Apply to Attend

This is an invitation-only event with limited seating. Attendance is subject to approval to ensure a senior and relevant group. Please apply below. Further details will be shared upon confirmation.

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Get involved

10DX AI & Data sessions are built for candid, peer-level discussion among senior data, AI and technology leaders in banking. If you would like to join an upcoming roundtable, or co-host a session, get in touch.